Do you offer additional services, such as airport transfers or guided tours?
Yes, we offer a range of additional services to enhance your stay, including airport transfers, excursions and guided tours. You can book these services at the same time as your property, or add them at a later date by contacting us.
Can I cancel my reservation?
Cancellation policy varies by property and is indicated at the time of booking. Please check the property’s specific cancellation policy before finalizing your booking.
What should I do if something goes wrong during my stay?
In the event of a problem or emergency during your stay, our team is available to assist you 24/7. You can contact us by phone or e-mail for prompt assistance.
Are there any additional charges for my reservation?
In addition to the property rental rate, additional charges, such as meal fees, spa services, and security deposits, may apply. All such charges will be clearly indicated at the time of booking.
What methods of payment are accepted to confirm my reservation?
We accept payment by bank transfer for the deposit to confirm your booking, and the remainder can be paid in cash on arrival.
What services are included in my reservation?
Included services vary by property, but may include regular cleaning, cook services, breakfast, access to a heated pool, airport transfer, and much more. For more details, please consult the property description.
How can I book a property with Pure Luxury Villa?
To book one of our properties, simply visit our website, select the dates of your stay and submit your request. We will receive your request and confirm your booking as soon as possible.
What types of properties do you offer for rent?
We offer you an exclusive selection of luxury villas, in the most modern areas of Marrakech, to suit your budget.